Your Data Matters
Privacy Policy
We are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and safeguarded.
Privacy Policy for AMLForms
Last updated: 25 March 2026
Datasoft Global Technologies Inc. and Datasoft Solutions (PVT) Ltd. (collectively, the “Datasoft Group”, “Datasoft”, “we”, “us” or “our”) are committed to protecting your privacy and handling your personal information in a transparent and secure manner.
Datasoft owns and operates AMLForms, a software solution designed to support anti-money laundering compliance requirements, including customer due diligence, risk assessment, and ongoing monitoring (the “Services”).
We are headquartered in Canada, with a registered office at 2750 14th Avenue, Suite 305, Markham, Ontario, Canada, L3R 0B6, and operate globally through our subsidiaries and affiliates.
In this Privacy Policy, references to “Datasoft”, “we”, “us”, or “our” refer to the Datasoft Group as defined above. References to the “Website” include www.amlforms.com and any related AMLForms platforms or services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use AMLForms or visit our Website.
If you have any questions, please contact our Confidentiality / Delivery / Security Team (CDST) at cdst@datasoft.ca or by mail at:
CDST
Datasoft Group
2750 14th Avenue, Suite 305
Markham, Ontario, Canada
L3R 0B6
1. Our Approach to Privacy
We are committed to protecting your personal information and ensuring transparency in how it is collected, used, and shared. This Privacy Policy outlines our practices and your rights.
2. Who This Policy Applies To
This Privacy Policy applies to:
- Visitors to our Website
- Customers and users of AMLForms
- Prospective customers or users of AMLForms
- Individuals who contact us with enquiries
- Our suppliers and their related parties
Contents of this Privacy Policy
- How We Obtain Your Personal Information
- Collection and Use of Your Personal Information
- Legal Basis for Processing
- How We Share Your Personal Information
- Data Retention
- Your Rights
- Marketing
- International Transfers
- Security
- Links to Other Websites
- Changes to This Privacy Policy
- Contact and Complaints
3. How We Obtain Your Personal Information
We may collect personal information about you in the following ways:
Directly from you
For example, when you:
- Complete forms on our Website
- Subscribe to updates or communications
- Request information about our Services
- Contact us by email, phone, or at events
From third parties
Including:
- Marketing agencies and research providers
- Our group of companies, suppliers, contractors and consultants
- Your colleagues or business contacts
- Publicly available sources
We only obtain personal information from third parties where they are legally permitted to share it with us.
Automatically
When you use our Website, we may collect technical and usage information from your device. In some jurisdictions, this may be considered personal information.
4. Collection and Use of Your Personal Information
This section explains what personal information we collect and how we use it in different contexts.
4.1 Visitors to Our Website
Information we collect
We may collect and use any of the following information about you:
- name
- email address
- phone number
- company name and job title
- company’s industry and particulars
- general information about your interest in our products and Services
- information provided when you correspond with us
- any updates to information provided to us
- personal information we collect about you or that we obtain from our third-party sources; and
- technical and usage data (e.g. IP address, browser type, pages visited, time spent)
How we use your personal information
We will collect, use and store the personal information listed above for the following reasons:
to allow you to access and use our Website;
- to receive enquiries from you through the Website about our Services;
- for improvement and maintenance of our Website and to provide technical support for our Website;
- to ensure the security of our Website;
- to recognize you when you return to our Website, to store information about your preferences, and to allow us to customize our Website according to your individual interests; and
- to evaluate your visit to the Website and prepare reports or compile statistics to understand the type of people who use our Website, how they use our Website and to make our Website more intuitive. Such details will be anonymized as far as reasonably possible and you will not be identifiable from the information collected.
Cookies
We use cookies to enhance your experience and understand how our Website is used.
You can manage or block cookies through your browser settings. Please note that disabling cookies may affect Website functionality.
For more information, please refer to our Cookie Policy.
4.2 Customers and Users of AMLForms
Customers enter into a Services Agreement with Datasoft prior to accessing our services or products. This agreement includes provisions relating to privacy, security, availability and confidentiality.
Where applicable, additional data protection agreements (such as GDPR addenda) define the roles and responsibilities of the parties.
Depending on the context, we may act as a data controller or a data processor.
4.3 Prospective Customers
Information we collect
We may collect and use any of the following information about you:
- name
- email address
- phone number
- company name and job title
- company’s industry, trade details and regulated status
- general information about your interest in our products and Services
- information provided when you correspond with us
- any updates to information provided to us
How we use your personal information
We will collect, use and store the personal information listed above for the following reasons:
- communicate with you
- provide information about our Services
- carry out business development and marketing (where permitted)
4.4 Enquiries
We use personal information provided in enquiries to:
- respond to requests
- provide support
- manage customer relationships
4.5 Suppliers and Related Parties
Information we collect
We may collect and use any of the following information about you:
- contact details
- company contact information (phone number, postal address, and email address)
- your job title
- information provided when you correspond with us
- any updates to information provided to us
- personal information we collect about you from third party sources such as LinkedIn; and
- Work history/CVs, pitch and tender information
How we use your personal information
We will collect, use and store the personal information listed above for the following reasons:
- manage supplier relationships
- conduct due diligence
- ensure security and compliance
4.6 Additional Uses
- comply with legal and regulatory obligations
- protect our rights and interests
- support business operations and administration
- manage transactions such as mergers or acquisitions.
4.7 Further Processing
We will not use your personal information in any manner that is incompatible with the purposes set out in this Privacy Policy.
If we intend to use your personal information for a new purpose, we will assess whether this is compatible with the original purpose and, where required, notify you or obtain your consent.
5. Legal Basis for Processing
We process personal information using one or more of the following legal bases:
- where processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract
- where processing is necessary to comply with legal or regulatory obligations
- where processing is necessary for our legitimate interests (such as operating our business, improving our Services, ensuring security, and preventing fraud), provided that such interests are not overridden by your rights
- where you have provided consent (for example, for marketing communications, where required by law)
You may withdraw your consent at any time by contacting us at cdst@datasoft.ca
6. How We Share Your Personal Information
We may share your personal information with the following categories of recipients:
- our group of companies
- service providers and contractors
- regulators, authorities, and law enforcement (where required)
- marketing and analytics providers
We ensure that all third parties are subject to appropriate confidentiality and data protection obligations.
We may also disclose information:
- in connection with business transactions
- to comply with legal obligations
- to protect rights, property, or safety
- in connection with a merger, acquisition, reorganization, or sale of all or part of our business, including to prospective buyers and their advisers
- for fraud prevention, credit risk reduction, or security purposes
We do not sell your personal information.
7. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including to meet legal, regulatory, tax, accounting, or reporting requirements, and to establish, exercise, or defend legal claims.
8. Your Rights
You also have the right to object to the processing of your personal information where we rely on legitimate interests, including for direct marketing purposes.
Depending on your location, you may have the right to:
- access your personal information
- correct inaccurate data
- request deletion
- restrict processing
- object to processing
- withdraw consent
- request data portability
- opt out of marketing communications
To exercise your rights, contact us at cdst@datasoft.ca
9. Marketing
We may send marketing communications where permitted by law. You can opt out at any time by contacting us or using unsubscribe links.
10. International Transfers
Your personal information may be used, stored and/or accessed by staff operating outside Canada working for us, other members of our group or suppliers, including in the USA, the EEA, and Pakistan.
If we provide any personal information about you to any such recipients located outside the EEA, including members of our group or suppliers, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy.
Where required by applicable law, we implement appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to ensure that your personal information is protected.
Further details on the steps we take to protect your personal information, in these cases is available from us on request by contacting our Confidentiality / Delivery / Security Team by email at cdst@datasoft.ca.
11. Security
The main risk of our processing of your personal information is if it is lost, stolen or misused. This could lead to your personal information being in the hands of someone else who may use it fraudulently or make public information that you would prefer to keep private.
For this reason, we are committed to protecting your personal information from loss, theft and misuse. We take all reasonable precautions to safeguard the confidentiality of your personal information, including through use of appropriate organizational and technical measures. These measures include data classification, encryption, and access controls.
In the course of provision of your personal information to us, your personal information may be transferred over the internet. Although we make every effort to protect the personal information which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our Website and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access to it.
Where we have given you (or where you have chosen) a password which enables you to access your online account, you are responsible for keeping this password confidential. We require you not to share a password with anyone.
12. Links to Other Websites
13. Changes to This Privacy Policy
14. Contact and Complaints
If you have any questions or complaints about our collection, use, or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact our Confidentiality / Delivery / Security Team by email at cdst@datasoft.ca or by mail. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.
14.1 Complaints to Authorities
You may also make a complaint to the Information Commissioner’s Office, or (in certain circumstances) the data protection regulator in the country where you usually live or work and where an alleged infringement has taken place. Alternatively, you may seek a remedy through the courts if you believe your rights have been breached.
This Privacy Policy is effective as of 25 March 2026.